The Manitoba Accessibility Customer Service e-Learning Program presents an interactive design for education and training under the Accessible Customer Service Standard. The goal of this training program is to give participants knowledge and information which they can apply to working with and serving people with disabilities. Topics include: an introduction to the Accessibility for Manitobans Act; What is Accessibility; Understanding the Types of Disabilities; and the Role of Service Animals, Support Persons, and Assistive Devices.
All employers that are covered by Canadian Anti-Spam legislation are required to have a policy and train all workers and volunteers on Anti-Spam (CASL) compliance. HR Proactive Inc.’s training includes a well-crafted Anti-Spam Policy and short video program that will help you protect workers and teach them how to report spam when necessary. Are you meeting your Anti-Spam compliance under the law? Have you developed your Anti-Spam policy and rolled-out the necessary Anti-Spam (CASL) training?
The Accessibility for Ontarians with Disabilities Act (AODA) legally requires all public and private organizations that provide goods or services either directly to the public or to other organizations in Ontario (third parties) and that have one or more workers, to provide accessible customer service to persons of all ability levels. The first regulation under the AODA was the Customer Service Standard which became part of the Integrated Accessibility Standards Regulation (IASR) on July 1, 2016.
The government of British Columbia passed Bill 14, effective July 2, 2012, which expanded the definition of violence, and requires employers to have formal anti-harassment & anti-violence prevention plans, train employees and management on these policies, and set out a fair, thorough, unbiased and objective process for investigating complaints. This course has been written by subject-matter specialists to help employees better recognize, respond to, and protect themselves against harassment, bullying, and violence.
Changes to Alberta’s Occupational Health and Safety (OHS) Act and Workers’ Compensation (WCB) System came into effect June 1, 2018. Bill 30 includes specific duties employers, supervisors, and employees must follow to address harassment and violence, and the requirement of employee training. Our Prevent Harassment/Bullying & Violence Video Kit provides you with the information required to conduct employee training as it relates to harassment and violence under Alberta’s updated OHS legislation.
The Ontario government passed Bill 132, the Sexual Violence and Harassment Action Plan Act, which amends, among other statutes, the Occupational Health and Safety Act (OHSA). It follows the recent changes to OHSA brought in by Bill 168, which set out how harassment is to be dealt with as a health and safety issue in the workplace. Upon completion of HR Proactive Inc.’s program, employees will understand key concepts associated with sexual harassment, behaviours which constitute sexual harassment, and identify types of sexual harassment.
On June 15, 2010, Bill 168, which amended the Occupational Health and Safety Act (OHSA) to deal with workplace violence and harassment, came into force. In 2016, Bill 132 further amended the OHSA to expand the meaning of workplace harassment to include workplace sexual harassment. Our video training program will enable employees to recognize behaviours that could be perceived as harassing, bullying, and discriminatory. Training also includes an introduction to bystander intervention.
HR Proactive Inc.'s Business Email Etiquette Video Program provides best practices and helpful tips for the use of email as an effective and efficient communication tool in the workplace. Our program also covers the basic rules for writing and sending business emails, and proper use of email in the business environment. Included with the training package is a quiz/quiz key and Certificate of Completion.
Our Bystander Intervention training introduces participants to the meaning of bystander, bystander intervention, the bystander effect, and the connection to a respectful workplace. A key point of this training is to give employees the strategies to use and the tools they will need to have a positive impact on your organization’s workplace culture and prevent incidents from rising to the level of harassment. Case Scenarios are provided for discussion to apply the 5Ds of Bystander Intervention. Empower your employees to be the first line of defense against harassment in the workplace.
The COVID-19 pandemic has presented workplaces with new challenges. It has changed the way we live and interact on a daily basis. HR Proactive Inc.’s Online COVID-19 Workplace Preparedness Training Modules will help your organization protect your workers from the hazard that COVID-19 poses and to comply with Health & Safety legislation. Our five training modules include: Maintaining Healthy Workplaces; Adjusting to Working from Home; Personal Protective Equipment (PPE) in the Workplace; Managing Stress through Resiliency; and Disinfecting the Workplace.
Every workplace has challenges to meet, the most important of which is to provide a respectful place for employees to work, one that values them and their contributions, and listens to their concerns. Whether that means accommodating employee needs, providing them with tools to effectively manage workplace conflict, conducting a workplace audit to gauge your work culture, or keeping them up-to-date on changes in workplace law that may impact them, HR Proactive Inc. is able to get you there.
Certify your employees today with HR Proactive Inc.’s Prevent Harassment/Bullying & Violence training that meets jurisdictional differences within Canada. Our Harassment/Bullying & Violence online training is experiential and exceeds compliance requirements in Canada. The goal of this training is to raise participant's awareness and understanding of harassing and bullying behaviours and their effect on the workplace.
The Personal Information Protection and Electronic Documents Act (PIPEDA) governs data privacy, and how private-sector organizations collect, use or disclose personal information in the course of commercial activities across Canada. The Act also contains various provisions for the use of electronic documents. This short video provides an overview of privacy legislation and how if affects the way you do business as well as tips to ensure privacy.
A work environment characterized by civility and respect is essential for the effective operation of increasingly diverse workplaces. Rude, disrespectful or otherwise objectionable conduct impacts the workplace: Our video training program reviews the skills and attitudes needed to effectively demonstrate respectful behaviour and how to identify disrespectful behaviour.
Our Supervisor Leadership Series is a 4-video training bundle developed for new Managers and Supervisors. The bundle includes Communication & Coaching for Leaders, Managing Workplace Conflict, Promoting Positive Personal Conduct at Work, and Time Management. Each training video is approximately 15-minutes in length. This leadership training package provides the tools required to effectively lead a team and promote a professional work environment focused on setting and achieving goals and priorities.
In Canada, each province, territory and the federal government has its own Occupational Health and Safety legislation. O H & S legislation outlines the general rights and responsibilities of the employer, the supervisor and the worker through an Act and related regulations. These regulations define the application and enforcement of the Act. Our video training program covers the 5-Steps of Health & Safety Awareness and the responsibilities of everyone in the workplace.
Unconscious biases and microaggressions may not significantly affect every single interaction or decision, but their cumulative effects over time can cause unintended harm to others. It is important to remember that while we all have unconscious biases, they can be changed by examining our own personal beliefs, values, attitudes, and perceptions. HR Proactive Inc. releases a training module to compliment other anti-harassment/discrimination programs on unconscious bias and microaggressions.
Promoting workplace sensitivity and respect in today’s diverse and fast-paced workplace can be challenging. When respect is part of the healthy workplace culture and norm, approached thoughtfully, there is valuable workplace growth that comes from implementing training focused on diversity. Our engaging instructional design and subject-matter expertise helps you train your workforce on understanding what constitutes respect and civility, and what behaviours cross the line and can lead to complaints.
WHMIS GHS 2015, short-form (acronym) for Workplace Hazardous Materials Information System is a Canada-wide system created by government, business, and labour to protect the health and safety of everyone who works with or near hazardous workplace materials. Our comprehensive WHMIS GHS program meets compliance requirements no matter what province you live in. Training options include video download, online streaming, licensing to your company's LMS, HR Proactive Inc. hosted LMS, or SCORM package.
Employers must ensure workers complete a Health & Safety Awareness Training Program as soon as practical. This includes all workers covered under Occupational Health and Safety Legislation, regardless of what sector they work in or their employment status (full-time, part-time, seasonal, etc.). Our program covers the 4-Step Health & Safety Awareness training and meets compliance requirements. Knowing your health & safety rights and responsibilities, and the responsibilities of supervisors and employers, is an important first step for employees to stay safe on the job.
There are hazards in every workplace and the young and inexperienced workers are especially at risk. Slips and falls, over exertion, falling objects, exposure to hazardous chemicals, and contact with hazardous materials all cause injuries to young workers. Studies show that new and young workers are four times more likely to get injured during their first month on the job than any other time. With our video training program, young workers will learn what their rights are and how to protect themselves to ensure they arrive home safe at the end of each workday.